Data Sheets

DMA Overview

Deloitte Managed Analytics (DMA) managed analytic applications help organizations realize faster time to value though more immediate access to critical business data from disparate sources. DMA analytics provide actionable insights into revenue and profitability, customer behavior, supply chain performance and after-market services performance. DMA analytics are complementary to existing enterprise business intelligence solutions and quickly deliver targeted reports and dashboards without significant additional investments in infrastructure and support.

DMA Application Catalog

DMA for SAP Users

DMA’s focused business analytic applications are delivered as a service to help SAP users achieve faster time-to-answers (our solutions can be deployed in as few as 8-10 weeks) and quick return on investment (DMA clients have achieved payback in as few as 30 days) -- with minimal impact on internal IT resources. And DMA solutions are built on familiar SAP technology. We use BusinessObjects for our front end and offer a custom data exporter for SAP. Learn how DMA applications can extend your existing SAP BI infrastructure and the benefits DMA clients have realized.

DMA Aftermarket Services Revenue Growth

Monitor service performance across any dimension of the business to understand the unique characteristics of each customer account, identify cross-selling opportunities, design profit-maximizing service packages/contracts and sell the right service packages to the right customers.

DMA Customer and Product Profitability

View sales and profitability across multiple dimensions, including customers, regions and distribution type to identify the trends and root causes required to rationalize products, sales teams, and markets.

DMA Customer Experience

Gain a single view of your company’s customers across multiple dimensions, including historical financial performance, forecast pipeline revenue, operational performance and customer experience to expand sales, increase revenue and improve customer satisfaction.

DMA Inventory Performance

Free up cash and leverage working capital by balancing inventory across networks, optimizing inventory management processes, improving inventory turns, and driving on-time deliveries while reducing your overall investment in inventory.

DMA Sales and Gross Margin

Identify over and underperforming products, customers and regions to cut operational costs, drive working capital improvements, lower administrative costs and improve efficiency.

DMA Services Operations and Warranty

Track key warranty metrics such as mean time before failure (MTBF), service costs and warranty costs as a percentage of product sales to improve product quality and monitor the number of escalated accounts and the call resolution rate to improve service delivery quality.

DMA Supplier Evaluation

Improve overall supplier performance by ranking suppliers on cost compliance, on-time delivery, item fill rate, order lead time, quality defects, sharing key performance information to customers, suppliers, and third-party service providers, and enforcing compliance to minimize leakage.

DMA Transportation Contract Compliance

"Claw-back” freight costs with a strategic closed-loop spend visibility/intelligence system that helps your organization track and enforce compliance, leverage your existing sourcing business process reengineering and e-Sourcing investments, and identify and mitigate spend leakage.

DMA Transportation Performance

Improve transportation operations and reduce costs by increasing utilization, resolving claims and disputes more quickly, improving on-time delivery performance, and reducing line haul costs and accessorial charges.

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